Posted on June 24, 2020
For a plumbing business owner, your days are busy dealing with the day-to-day getting the job done. You may be thinking that if your processes were more efficient, your days would run more smoothly and with less stress. If this is you, consider plumbing software. Plumbing software solutions exist to make your life easier by offering streamlined scheduling and payment solutions.
Using plumbing software has these benefits for you:
- Automating tasks
- Saving time
- Boosting revenue
By saving you time otherwise spent on tedious tasks like invoicing and scheduling, plumbing software allows you to focus on growing your business, not just operating and managing it.
What Does Plumbing Software Do?
Plumbing software has been developed to specifically address tasks that concern a plumber. This kind of software enhances productivity for companies that provide plumbing as a service by automating the day-to-day operations such as scheduling, dispatching, job costing, and billing. Plumbing software solutions are typically available on many platforms, such as both Windows and Mac PCs, tablets, and both iOS and Android smartphones.
What Capabilities Does Great Plumbing Software Have?
Selecting the right plumbing software for you can be daunting. When comparing available software, consider the price, features, and reviews. In addition, make a list of what you want the software to do for you so that you know the features you will need the software to provide.
In general, look for these aspects to be included in a great plumbing software:
- Easy to use
- Easy to set up and learn
- Capable of being customized for your needs
- Ability to use both in the office (PC) and the field (tablet or smart device)
- Provides good customer service
These features should be part of a great plumbing software solution:
- Online booking – gives customers the ability to book you directly online
- Scheduling and dispatching – assign jobs to your techs and notify them when a scheduled appointment is coming up
- Employee GPS tracking – see where your techs are located
- Automated marketing – follow up with customers after jobs to build a loyal customer base
- Invoicing and payment – generate invoices and allow credit card payment
- Reporting dashboard – the ability to see your plumbing company’s performance data online
Who Gets the Most Benefit From Using Plumbing Software?
It doesn’t matter if you are a solo operation, a small office, or part of a large organization. You can ensure that your business is operating in full efficiency by using plumbing software. If you’re a smaller company, an all-in-one solution can make you look like the bigger outfits in the competition and give your customers the same level of professional experience. If you’re a larger company, plumbing software allows you to know your numbers accurately and show your customers you have top-quality processes behind you.
20 Best Plumbing Software for Comparing
Here is our list of 20 of the best plumbing software solutions in 2020 for comparison.
- Service Fusion
- Jobber
- Service Titan
- Housecall Pro
- FieldEdge
- simPro
- ServiceM8
- RazorSync
- mHelpDesk
- FastPIPE
- Commusoft
- Tradify
- Plumbing Estimating Software
- ServiceBox
- Vonigo
- FieldEZ
- Workiz
- Wintac
- Kickserv
- Breezeworks
1. Service Fusion
Description: Service Fusion is an all-in-one, cloud-based field service management software. It caters to service contractors and businesses of all sizes across multiple industries. Service Fusion offers field service management, VoIP phone solutions, GPS fleet tracking, credit card processing and mobile applications within a suite.
Primary features include: Customer management, estimate & job creation, dispatching, scheduling, invoicing & online payments, inventory management, time tracking, field/mobile app, customer email broadcast, and more.
Pricing: Free Trial, Starter ($99.00/month), Plus ($199/month) and Pro ($349/month), Unlimited users for all plans
Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)
2. Jobber
Description: Jobber is a cloud-based field service management software solution that allows small- and mid-size service businesses to manage field staff, provide customer support, and expand business operations either through a mobile app or a desktop dashboard.
Primary features include: Provides interchangeable tools such as an integrated CRM, real-time scheduling and dispatching, expense tracking, invoice creation and billing, online booking, a self-service client hub, quoting, client reminders, automatic emails and many more.
Pricing: Free Trial, Core Plan (1 user / Annual – $29/month, Monthly – $39/month), Connect (up to 7 users / Annual – $99/month, Monthly – $129/month, Grow (up to 30 users / Annual – $199/month, Monthly – $249/month)
Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)
3. ServiceTitan
Description: ServiceTitan for HVAC, plumbing and electrical home service businesses is a cloud-based field management platform that offers scheduling, dispatch, invoicing, sales, and more. The platform offers marketing ROI and conversion tracking capabilities, which links every service request call to its eventual sale or missed opportunity. A mobile solution for field workers allows them to offer visual sales presentations in the field and process invoices and credit cards instantly. Other features include custom reporting, call recording, text messaging and dashboard. The system is deployable on multiple platforms, including Mac and Windows.
Primary features include: Scheduling, dispatching, invoicing, sales, custom reporting, call recording, text messaging and dashboard.
Pricing: Pricing varies. Must speak with a representative to get quotes.
Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)
4. Housecall Pro
Description: Housecall Pro is the all-in-one solution for plumbing businesses. The software is easy to learn for both owners and operators, no training is necessary. Compared to other plumbing software in the market, Housecall Pro offers more competitive pricing options and a comprehensive list of features. The software is used by both smaller and larger plumbing companies. You have the freedom to choose a plan based on the features your company needs. Currently, more than 15,000 home service companies use Housecall Pro to streamline their day to day business.
Primary features include: Job scheduling with GPS tracking, dispatching, payment processing, estimates, automated receipts and invoices, real-time customer notifications, text message capabilities, automated postcards and email marketing automation.
Pricing: Free trial (14 days), Start (1 user) $49/month, Grow (5 users) $109/month, XL (enterprise solution) pricing varies
Platforms: Android, iOS, Desktop (Cloud/SaaS/Web)
5. FieldEdge
Description: FieldEdge by dESCO is a cloud-based field service management solution for home service contractors in fields including HVAC, plumbing, electrical and more. The field service software allows companies to manage business operations remotely with features including customer service, scheduling and dispatch, invoicing, service agreement creation, customer history tracking, customized reports and analytics and more. Users can manage payments and send invoices. QuickBooks integration is included, and you can create mobile customer service agreements to eliminate repetitive tasks.
Primary features include: Customer service, scheduling and dispatch, invoicing, service agreement creation, customer history tracking, customized reports and analytics, and manage payments from the field.
Pricing: Must schedule a demo for pricing information.
Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)
6. simPro
Description: simPRO was created by trade contractors, for trade contractors. If your business struggles with quoting multi-stage projects, managing inventory, communicating with technicians, or any other areas of your workflow, simPRO provides a streamlined platform to address your pressing challenges all while helping you increase productivity and profits. It manages simple or complex plumbing workflows and helps with inventory management and quoting jobs. Training is available upon request.
Primary features include: Invoicing, electronic signature, inventory management, online time clock, mobile access, quotes and estimates
Pricing: Must speak with representative for pricing.
Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)
7. ServiceM8
Description: ServiceM8 manages maintenance schedules, invoicing, estimates, safety reports and more. The software is designed for plumbing companies with less than 30 employees and it integrates with QuickBooks Online and Xero.
Primary features include: Billing and invoicing, dispatching, routing, quotes and estimates, and scheduling
Platforms: iOS, Desktop (Cloud, SaaS and Web)
Pricing: Free Trial, Starting at $29/month (Includes 20+ add-ons, free accounting integration, unlimited users, unlimited storage and 24/7 support)
8. RazorSync
Description: RazorSync is a mobile app that is designed for service industries including plumbing. You also have access to common plumbing software features such as online booking and employee dispatching.
Primary features include: Mobile access, quotes and estimates, scheduling, service history tracking, work order management
Pricing: Free Trial, Solo (Up to 2 users, $45/month/paid monthly, $40/month/paid annually), Team (up to 7 users, $135/month/paid annually. $115/month/paid monthly, Pro (Up to 15 users, $280/month/paid monthly, $240/month/paid monthly), Enterprise (Unlimited users, Activation fee – $800, $725/month/paid monthly, $630/month/paid annually)
Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)
9. mHelpDesk
Description: mHelpDesk offers a management solution for small to medium-sized plumbing businesses. With this tool, you can automate your payments, accept electronic signatures and plan your plumbing routes.
Primary features include: Quotes and estimates, billing and invoice, electronic signature, online time clock, work order management
Pricing: Starts at $169/month (Price varies. Must set up a demo to get exact pricing.)
Platforms: Android, iOS, Desktop (Cloud, SaaS, Web)
10. FastPIPE
Description: FastPIPE is a customizable software solution for plumbing businesses. Their popular features include estimating , pricing, products and labor calculations. Interestingly, the tool also offers online training, program upgrades and customer support.
Primary features include: Change orders, fitting management, cost database, commercial and industrial, quotes and proposals
Pricing: Leasing option – $225/month; $4,995/one-time/user
Platforms: Desktop (Cloud, SaaS, Web)
11. Commusoft
Description: Commusoft is a software designed for electrical, plumbing, and HVAC businesses. The tool allows integration with Quickbooks and can help manage digital work orders with its mobile app.
Primary features include: Billing and invoicing, contact database, online time clock, routing, work order management.
Pricing: Free trial; Basic Plan – $35/month/user, Paperless Office Plan – $60/month/user, Enterprise Plan – Must contact representative for pricing
Platforms: iOS, Android and Desktop (Cloud, SaaS and Web)
12. Tradify
Description: With Tradify, you can manage up to 20 plumbers on one platform. The software works better for a plumbing company with less than 20 employees. You can create job estimates, manage timesheets, and more. The tool is also available with training (in person, live online, webinars and documentation).
Primary features include: Billing, electronic signature, online time clock, quotes and estimates, payment collection in the field
Pricing: Tradify (Up to 9 users, $29.00/per month/per user), Tradify Pro (10+ users; Must speak with representative for a price quote.)
Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)
13. Plumbing Estimating Software
Description: Plumbing Estimating Software offers four types of training – in person, live online, webinars and documentation. The software supports mechanical piping trades and plumbing for construction firms. It also comes with a PDF Takeoff Program and Design Estimating Pro.
Primary features include: Billing and invoicing, contract management, payment collection in the field, work order management
Pricing: Must contact company representative for pricing.
Platforms: Windows, Mac, Desktop (Cloud, SaaS and Web)
14. ServiceBox
Description: ServiceBox is a tool for managing employees for plumbing companies and creating work orders from one platform. Like many others, this tool Integrates with Quickbooks and Sage 50. Training is included after onboarding (in person, live online, webinars and documentation).
Primary features include: Billing, invoicing, contract management, quotes and estimates
Pricing: Must contact representative for a price quote.
Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)
15. Vonigo
Description: Vonigo is designed to handle different management processes in the plumbing industry. Other features include managing work orders and estimating jobs. The tool is accessible from anywhere that has an internet connection.
Primary features include: Billing and invoicing, electronic signature, inventory, management, online time clock, quotes and estimates.
Pricing: Free Trial; Must contact representative for exact pricing based on your company’s needs.
Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)
16. FieldEZ
Description: FieldEZ offers a field service management system for plumbers. Mobile solutions include scheduling, service tracking and billing.
Primary features include: Appointment scheduling, class scheduling, multi-location, alerts and notifications, group scheduling.
Pricing: Free trial, Starts at $15/month/user; Must speak with a representative for additional pricing.
Platforms: Free trial, Starts at $15/month/user; Must speak with a representative for additional pricing.
17. Workiz
Description: Plumbing businesses can track plumbing services, create reports and receive payments with Workiz. The software operates on desktops, tablets and smartphones. Integration with QuickBooks is also supported.
Primary features include: Mobile access, inventory management, online time clock, payment collection in the field, contract management.
Pricing: Starter (Up to 2 users, $50/month), Team (Up to 6 users, $130/month), Pro (Up to 15 users, $260/month)
Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)
18. Wintac
Description: Wintac provides automation tools for plumbing businesses and contractors. With its mobile app, you can manage customer accounts, plumbing staff and workflow. This software is specifically designed for service contractors.
Primary features include: Online time clock, dispatching, service history tracking, contract management, payment collection in the field
Pricing: Starts at $2,695 and $1,245 for each additional user, Mobile access $30/month/user, Financing option is $87/month until the balance is paid off.
Platforms: Desktop (Windows, Cloud, SaaS and Web)
19. Kickserv
Description: Kickserv creates job estimates and integrates with QuickBooks. The tool works better with companies that have fewer than 25 employees. Other features include online booking and customer leads management.
Primary features include: Billing, invoicing, routing, quotes and estimates, work order management
Pricing: A free trial is available. Solo (1 user, $59/month/paid monthly), Starter (Small Teams, $99/month/paid monthly, $79/month/paid annually), Business (Growing Teams, $199/month/paid monthly, $159/month/paid annually), Premium (Business Pros, $239/month/paid annually, $299/month/paid monthly)
Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)
20. Breezeworks
Description: Breezeworks includes a variety of management, scheduling, and work order features. The tool automates communication, monitors business operations and accepts in-app payments.
Primary features include: Billing, electronic signature, employee scheduling, mobile access, routing
Pricing: Free trial; Pricing starts at $29.99/month/user.
Platforms: Android, iOS, Desktop (Cloud, SaaS and Web)
Contact Us for Assistance with SEO
After getting your business more organized and running smoothly with plumbing software, you should consider improving your website to get more leads. WPdigital provides SEO for plumbers to help increase your lead generation. We can help you ramp up your leads so that your slowest month becomes the busiest slow month you’ve ever had! Call us at 919-944-4284, or contact us for ways we can partner with you!
